Testing Services

Infotouch's Testing Center of Excellence (TCoE) combines robust testing processes with deep expertise of tools to meet the requirements of testing an application, project or solution.

Our team of QA engineers has rich experience of testing products of varying complexity in technology and functionality across business intelligence, portals and collaboration, and performance management. A majority of our testing professionals are International Software Testing Qualifications Board (ISTQB) certified.

We have delivered consistent quality and accelerated the time-to-market of more than 50 product lines for leading Independent Software Vendors (ISVs) and Systems Integrator (SI) companies.

Automation Testing

Automation of software and application testing realizes compelling benefits of eliminating manual intervention, consistency and acceleration in functional and regression testing, and superior test quality.

Infotouch undertakes automation testing to ensure consistent quality, reduce time-to-market and deliver reliable regression testing. Our testing team uses diverse scripting techniques, designs and implements hybrid frameworks based on industry automation frameworks, and maximizes Return on Investment (ROI) through testing automation.

Our testing professionals have rich experience in third party automation tools such as Microsoft Coded UI Test Tool, Telerik Test Studio, TestArchitect, and HP QuickTest Professional. In addition, we use open source automation tools such as Sahi and Selenium.

Performance Testing

Performance testing ensures optimal performance of software applications before release. Quality assurance is imperative to test applications for speed, scalability and stability. Companies must benchmark their software against stringent quality guidelines during testing to avoid loss of reputation and revenue.

Infotouch offers end-to-end performance testing services to roll out flawless software products and applications. Our Testing practice uses an indigenous methodology and a metrics-based model to ensure consistency in quality across the testing process. Our testing professionals have rich experience in databases, transactional systems and technologies as well as performance testing tools such as Microsoft Visual Studio Team System (VSTS) and Apache JMeter.

Performance Testing

Performance testing ensures optimal performance of software applications before release. Quality assurance is imperative to test applications for speed, scalability and stability. Companies must benchmark their software against stringent quality guidelines during testing to avoid loss of reputation and revenue.

Infotouch offers end-to-end performance testing services to roll out flawless software products and applications. Our Testing practice uses an indigenous methodology and a metrics-based model to ensure consistency in quality across the testing process. Our testing professionals have rich experience in databases, transactional systems and technologies as well as performance testing tools such as Microsoft Visual Studio Team System (VSTS) and Apache JMeter.

Mobile Testing

Mobile testing is a priority for global companies adopting Bring Your Own Device (BYOD) computing and enterprise mobility. Infotouch undertakes mobile testing to help enterprises address the complexity and multiplicity of mobile platforms, form factors and services.

Infotouch’s Mobile Testing Approach

Our mobile testing professionals undertake end-to-end testing by using advanced testing tools, such as Orthogonal Array Testing (OAT), Test Case Generator (TCG) and Wink, to ensure comprehensive mobile testing for seamless and user-friendly applications.

Mobility offers vast potential to transform how enterprises conduct business.It realizes timely sharing of information and collaboration across the enterprise. A mobile workforce can access data in real time and make informed decisions on-the-go. Significantly, enterprise mobility develops a symbiotic relationship between business and IT.

Infotouch reengineers and automates business processes of companies in their journey towards enterprise mobility. Our Mobility practice helps you make the right choice of platform (point vs. mobile enterprise application platform), hardware, software, and applications. Our team guides you on accelerating the return on mobility investments and managing upfront capital expenditure, while reducing operational expenses of licensing, upgrade and support.

Simulator Testing

Infotouch tests the design and usability of the application in terms of data touch points, screen resolutions and navigation. We leverage our vast experience in testing multiple applications to develop generic checklists and test cases for expediting testing of common functionalities such as user interface and navigation, security, install/ uninstall, compatibility, and audio/ video.

Functional testing

Our testing professionals undertake device testing of diverse native functionalities such as audio and video to ensure seamless performance of applications.

User experience testing

Our team develops in-depth user experience patterns and designs test cases and check-points to provide a uniform user experience across heterogeneous mobile devices and platforms.

Device Testing (on Wi-Fi networks and network simulation tools)
Installation and upgrade testing

Our team ensures application support across multiple devices hosted on diverse platforms with variable computing power.

Compatibility testing

Mobile users regularly replace their existing phones with feature-rich devices. We test applications for seamlessness and compatibility across device, operating system, network, and third party interface.

Integration testing

Enterprise applications source data from several touch points and multiple sources. We ensure that interactions between various applications are aligned with requirements and business rules.

Security testing

Global enterprises provide mobile access to mission-critical enterprise applications and data. We develop test cases to safeguard security in terms of authentication, authorization, integrity, and confidentiality.

Device Testing (in network)
Build verification testing

Our team undertakes exploratory testing (a combination of testing procedures) to verify the functionality of applications.

User acceptance testing

We undertake thorough application testing to ensure rapid user adoption. We recommend additional user acceptance testing at the client's end to confirm the quality of application.

Usability Testing

The user experience determines the success of a website, e-Commerce store, intranet portal, or mobile application. Usability testing is imperative to assess the efficacy of applications from a user perspective. "It takes only five users to uncover 80% of high-level usability problems," according to Jakob Nielsen, usability expert.

Infotouch tests the accessibility of software and ensures it complies with best practices, regulations and guidelines of usability. Our comprehensive approach covers all aspects of usability testing -

  • Gather demographic information about users
  • Define tasks to be verified from a usability standpoint
  • Seek responses to usability issues from different users
  • Generate a usability report based on the feedback of users
MS SharePoint Testing

Microsoft SharePoint is the preferred platform for content management, process automation and enterprise applications.

Infotouch partners with companies for testing Microsoft SharePoint greenfield, customization, upgrade, and migration implementations. Our team of certified test engineers has rich experience in testing successive generations of Microsoft SharePoint – Windows SharePoint Services (WSS) 3.0, Microsoft SharePoint Server (MOSS 2007), SharePoint 2010/ 2013.

Frequently Asked Questions

Q. What is the depth of Infotouch's domain knowledge in testing services?

A. Infotouch's deep domain expertise in business intelligence and portals and collaboration offers us a better understanding of test scenarios and test cases. Our team has rich experience in product development technologies and test environment deployment.

Q. What is a typical test cycle for project or application testing?

A. Our testing lifecycle includes phases such as requirements gathering, knowledge transition, QA planning, test development, test execution, test reporting, and maintenance.

Our QA methodology for the Software Development Lifecycle (SDLC) is mapped with our testing lifecycle. We implement the Agile/ Scrum methodology based on project requirements.