Portals

Infotouch develops portals for context-specific collaboration. Our portal experts are trained at Microsoft's Redmond campus to maximize technology and development tools. We capitalize on out-of-the-box features of products and platforms to mitigate risks and minimize costs.

We assess the existing landscape and future requirements to build secure portals – Internet, intranet and extranet. Exchange of information is effective when business processes are automated. We define workflow across functions,including recruitment, leave management, Customer Relationship Management (CRM), task management, and finance. In addition, we develop microsites for marketing campaigns and promotions.

Infotouch leverages Microsoft SharePoint 2013, light-weight frameworks and cutting-edge migration tools from AvePoint and Tzunami to develop portals. Reuse of content accelerates implementation. Our consultative approach ensures smooth migration. Significantly, we undertake migration testing and post-migration stabilization planning for portals.

Offerings:
  • Portal strategy and road map
  • Search implementation
  • Upgrade and migration
  • Microsoft SharePoint earlier versions (WSS 3.0, MOSS 2007 and SharePoint 2010) to SharePoint 2013
  • Non SharePoint (Lotus Notes, FileNet and customized apps) to SharePoint 2013
  • Process-specific products to Microsoft SharePoint 2013
Content Management System

Infotouch's Portals and Collaboration practice implements Enterprise Content Management (ECM) systems for diverse digital assets – documents, web content, e-mails, audio files, videos and images, simulation drawings, etc. We leverage the Microsoft SharePoint platform to streamline knowledge sharing. We define the ECM architecture to address functional as well as non-functional requirements.

Metadata taxonomy, libraries and the information structure must be configured to the business context and content type. It ensures editorial control for origination, publishing and access to preservation and destruction of information. A robust information retention and archival system supports knowledge sharing and collaboration, while addressing statutory compliance.

Our content management services automate workflow to eliminate 'choke points.' We convert hard copy records into electronic documents. Significantly, we focus on reuse of content. Our content management systems have enhanced e-Commerce websites and online information service providers, including news portals.

Offerings:
  • Consulting
  • Information management strategy
  • Portal governance plans
  • Knowledge management
  • Web and enterprise content management implementation
Collaborations

Infotouch's collaboration solutions achieve enterprise goals. It connects stakeholders across and beyond the enterprise for information/ document exchange through e-mail and shared folders.

We focus on people, process and technology for effective collaboration. Employees reach out to communities such as LinkedIn groups to conduct surveys, make recommendations, provide feedback, and seek opinions.

The integration of collaboration solutions with enterprise communication systems provides a unified information environment. It expedites approvals and enables search for specific artifacts on file and mail servers.

Our solutions range from routine update of HR policy via e-mail to new vendor empanelment by collecting information in Microsoft Excel from Enterprise Resource Planning (ERP) teams. Significantly, enterprise collaboration and consumer networks improve customer acquisition and increase sales.